Privacy Policy

Last Updated: September 4, 2026

At ToyBazarB2B, we respect your privacy and are committed to protecting the personal and business information you provide when using our website, mobile application, and related services (collectively, the “Platform”).

This Privacy Policy explains what information we collect, how we use it, how we share it, how we protect it, and the choices available to you.

By accessing or using ToyBazarB2B, you acknowledge that you have read and understood this Privacy Policy.

1. About ToyBazarB2B

ToyBazarB2B is a B2B toy wholesale and distribution platform that enables businesses, retailers, resellers, distributors, and other eligible buyers to discover and purchase toys, games, and related products.

For the purposes of this Privacy Policy, “ToyBazarB2B,” “we,” “us,” or “our” refers to the company operating the Platform.

2. Information We Collect

Depending on how you use our Platform, we may collect the following categories of information.

2.1 Personal Information

When you create an account, place an order, contact us, or use certain services, we may collect:

1. Full name
2. Email address
3. Mobile phone number
4. Date of birth or age information where required
5. Profile information
6. Login credentials
7. Communication preferences

2.2 Business Information

Because ToyBazarB2B is a B2B platform, we may collect information related to your business, including:

1. Business name
2. Business address
3. Business type
4. GSTIN or applicable tax identification information
5. Business registration information
6. Billing information
7. Shipping information
8. Business contact details
9. Documents submitted for business verification, where applicable

2.3 Order and Transaction Information

When you purchase products through ToyBazarB2B, we may collect:

1. Products ordered
2. Quantities
3. Order history
4. Order value
5. Billing and shipping details
6. Transaction status
7. Payment method
8. Invoices
9. Refund information
10. Return and replacement information

We generally do not directly store complete debit/credit card details when payments are processed through third-party payment providers.

2.4 Location Information

With your permission, the Platform may collect location information to provide services such as:

1. Delivery address selection
2. Nearby service availability
3. Delivery estimation
4. Location-based product or service availability
5. Address verification
6. Improving delivery and logistics services

You can control location permissions through your device settings. Some Platform features may not function correctly if location access is disabled.

2.5 Device and Technical Information

When you access our website or application, certain technical information may be automatically collected, including:

1. IP address
2. Device type
3. Device model
4. Operating system
5. Browser type
6. App version
7. Unique device identifiers
8. Language and regional settings
9. Network information
10. Crash reports
11. Performance information
12. Log information
13. 
    

2.6 Usage Information

We may collect information about how you interact with the Platform, including:

1. Pages or screens viewed
2. Products searched for
3. Products viewed
4. Categories visited
5. Features used
6. Search queries
7. Clicks and interactions
8. Time and date of activity
9. Referring pages or sources

This information helps us understand how users interact with the Platform and improve our services.

2.7 Communications

When you contact us or communicate with us, we may collect information contained in:

1. Customer support requests
2. Emails
3. Phone or chat communications
4. Feedback
5. Reviews
6. Complaints
7. Survey responses

3. How We Use Your Information

We may use collected information for legitimate business purposes, including:

Providing Our Services

1. Creating and managing accounts
2. Processing orders
3. Confirming purchases
4. Processing payments
5. Arranging deliveries
6. Managing returns and refunds
7. Providing customer support
8. Verifying business accounts
9. Providing requested services

Improving the Platform

We may use information to:

1. Improve website and application functionality
2. Develop new features
3. Improve product discovery
4. Analyze Platform performance
5. Understand customer preferences
6. Troubleshoot technical problems
7. Prevent errors and abuse

Communications

We may use your contact information to send:

1. Order confirmations
2. Delivery updates
3. Payment notifications
4. Account notifications
5. Security alerts
6. Customer service communications
7. Important changes to our services or policies

Where required by law, we will obtain appropriate consent before sending promotional communications.

Marketing

Subject to applicable law and your preferences, we may use your information to:

1. Send promotional communications
2. Inform you about products and offers
3. Provide personalized recommendations
4. Conduct promotional campaigns
5. Measure marketing effectiveness

You may opt out of promotional communications at any time using the unsubscribe option provided or by contacting us.

Security and Fraud Prevention

We may process information to:

1. Detect suspicious activity
2. Prevent fraud
3. Protect accounts
4. Investigate unauthorized transactions
5. Maintain Platform security
6. Protect users and our business
7. 
   

Legal and Regulatory Compliance

We may use information where necessary to:

1. Comply with applicable laws
2. Respond to lawful requests
3. Meet tax and accounting requirements
4. Resolve disputes
5. Enforce our Terms & Conditions
6. Protect our legal rights

4. Cookies and Similar Technologies

ToyBazarB2B may use cookies, pixels, local storage, SDKs, and similar technologies to operate and improve the Platform.

These technologies may be used for:

1. Authentication
2. Remembering preferences
3. Maintaining shopping sessions
4. Analytics
5. Security
6. Performance monitoring
7. Personalization
8. Marketing, where permitted

You may be able to control cookies through your browser or device settings. Disabling certain cookies may affect Platform functionality.

5. How We Share Information

We do not sell your personal information as a standalone product.

We may share information with trusted parties when reasonably necessary to provide our services or fulfill legitimate business purposes.

These parties may include:

Service Providers

We may share information with companies that provide services such as:

1. Payment processing
2. Logistics and delivery
3. Cloud hosting
4. Data storage
5. Customer support
6. Communication services
7. Analytics
8. Security
9. Technical infrastructure

These providers may only process information as necessary to provide their services or as otherwise permitted by law.

Sellers, Suppliers, and Business Partners

Where necessary to fulfill a B2B order, relevant information may be shared with sellers, suppliers, distributors, or logistics partners.

For example, delivery information may need to be provided to a supplier or delivery provider to fulfill an order.

Legal Requirements

We may disclose information where required or permitted by applicable law, including in response to:

1. Court orders
2. Government requests
3. Legal processes
4. Regulatory requirements
5. Fraud investigations
6. Security or safety concerns

Business Transfers

If ToyBazarB2B or substantially all of its assets are involved in a merger, acquisition, restructuring, financing, sale, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.

6. Payment Information

Payments may be processed through third-party payment gateways or financial service providers.

When you make a payment, your payment information may be processed directly by the applicable payment provider according to its privacy policy and security practices.

ToyBazarB2B does not intend to store complete payment card numbers or payment authentication credentials unless specifically required and legally permitted.

7. Data Security

We take reasonable technical and organizational measures to protect information against:

1. Unauthorized access
2. Loss
3. Misuse
4. Alteration
5. Disclosure
6. Destruction

However, no internet transmission, electronic storage system, or online service can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of your account credentials and should notify us immediately if you believe your account has been compromised.

8. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

1. Providing our services
2. Maintaining business and transaction records
3. Complying with legal and tax obligations
4. Resolving disputes
5. Preventing fraud
6. Enforcing agreements
7. Maintaining security

When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and regulatory requirements.

9. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

1. Request access to information we hold about you
2. Request correction of inaccurate information
3. Request deletion of information where legally applicable
4. Withdraw consent where processing is based on consent
5. Opt out of certain promotional communications
6. Request information about how your data is processed
7. Raise a complaint regarding our handling of your information

Some rights may be subject to legal or contractual limitations.

To exercise an applicable privacy right, please contact us using the details provided below.

10. Marketing Preferences

You can choose whether to receive promotional communications from us.

You may unsubscribe from marketing emails by using the unsubscribe link included in the relevant communication.

You may also contact us to request changes to your marketing preferences.

Please note that even if you opt out of promotional communications, we may still send essential service-related messages, such as order confirmations, delivery notifications, security alerts, and account-related communications.

11. Children's Privacy

ToyBazarB2B is a B2B platform intended for businesses and commercial users.

Our services are not directed toward children, and we do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

12. Third-Party Websites and Services

The Platform may contain links to third-party websites, applications, payment services, logistics providers, or other services.

ToyBazarB2B is not responsible for the privacy practices of third-party services.

We encourage you to review the privacy policies of third-party services before providing them with your information.

13. International Data Transfers

Some of our service providers or technology infrastructure may be located outside your state, region, or country.

Where personal information is transferred or processed across jurisdictions, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable data protection laws.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

1. Changes to our services
2. Changes in technology
3. Changes in legal requirements
4. Changes in our data practices

When we make material changes, we may provide appropriate notice through the Platform or other communication methods where required.

The updated Privacy Policy will be posted on this page with a revised “Last Updated” date.

15. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the way ToyBazarB2B handles information, please contact us:

ToyBazarB2B

Legal Company Name: ToyBazarB2B

Registered Address: [Full Registered Address]

Email: [Privacy/Support Email]

Phone: [Contact Number]

Website: www.toybazarb2b.com

For privacy-related requests, please include sufficient information to help us identify your account and understand your request.

16. Consent

By using ToyBazarB2B, you acknowledge that you have read and understood this Privacy Policy.

Where applicable law requires consent for specific processing activities, we will request consent through appropriate mechanisms.

Last Updated: September 4, 2026